Many of us have watched the news regarding the Gulf Coast with the
hope that we, as a country, would pull together and bring aid to the
devastated region. This compelling drive to provide the basic physical
as well as spiritual needs to people is basic human nature. We've seen
it in the responses to the Oklahoma City Bombing, the terrorist attack
on 9/11 and the aftermath of Hurricane Katrina.
If history is any teacher, at some point we need to ask ourselves
- what will happen next month or the month after when the evacuation
has ended and at least the basic needs are met? How will you refocus
your donors and funders on the daily realities with which your organization
deals?
The Association of Fundraising Professionals in conjunction with the
American Association of Fundraising Council published a powerful letter
post-9/11 which is still poignant as well as relevant. Below you will
find a reprint.
FUNDRAISERS:
STAY THE COURSE, BUT WITH SENSITIVITY
Our friends at the American Association of Fund Raising Counsel (AAFRC)
have asked AFP to distribute the attached memo about fundraising
in light of the tragic events of September 11. The memo contains
some great advice to all nonprofits, and we are pleased to pass
it on.
September 20, 2001
Dear Friends:
The events of last Tuesday have touched us all. The shocking images
of airplanes crashing into the World Trade Center; the unimaginable
sadness of thousands of family and friends still missing; the unsettling
feeling that our sense of security has been badly shaken…and
the uncertainty of what happens next. These are the thoughts and
images that keep coming back to remind us that, as much as we try,
it isn’t quite “business as usual,” at least not
yet.
So what does this mean for all of us who work on behalf of non-profit
institutions, who work in the field of philanthropy? What are the implications
of this past week’s events, and how do we respond?
Monday afternoon, AAFRC members from across the country joined together
in a conference call in an effort to answer these very questions. After
much discussion and thoughtful deliberation, we came to the unanimous
conclusion: we must all find the resolve to push forward.
The institutions that you, our colleagues and friends, represent are
the very foundation of a free and democratic society, the hallmarks
of a civilized nation…and it is essential that they continue
to be strong.
So what should you be doing in the days and weeks ahead? Here are
some thoughts and suggestions from the members of the AAFRC.
Recognize what your volunteers and donors may be thinking right
now. Many of them will make generous donations to the relief efforts.
You may want to acknowledge this, and even support this, through messages
on your website and at your facilities. These same donors will continue
to support your organization, as they have in the past, because they
care deeply about the work you do. They simply must write other checks
right now.
- Don’t cancel or postpone planned activities unless there
are truly valid reasons for doing so. While a special event may seem
very inappropriate today, postponing this may result in lost fundraising
revenue that cannot be replaced later in the year. Think about how
the event might be reshaped to acknowledge what your audience may be
feeling, but remember also that special events can bring people together
when they need this most.
- Similarly, don’t interrupt your organization’s direct
mail and telemarketing cycles. You may need to revise the timing somewhat,
but don’t cancel the fall schedule of appeals. You may need to
rethink the content of your letter or phone message to stress those
aspects of your organization’s work that matter most at this
particular time. It may not be appropriate specifically to recall last
Tuesday’s events, but it is never inappropriate to reflect on
those values and ideals that are at the heart of what you do.
- Don’t stop planning or fundraising to meet critical needs.
While the saying may seem trite, it embodies serious wisdom: The best
time to raise money is when you need it most. And if your needs are
well presented — if you have engaged your Board and other key
stakeholders in identifying and articulating these needs — your
program will generate the support it deserves.
But what happens next? What will be the impact of these events on
our economy and, consequently, on the work we do? The truthful answer
to that is “We don’t really know.” But if history
holds any lessons for us, we can derive confidence from the fact that
the total amount of giving in this country has
increased every year, but one, for the past 40 years, through wars, recessions and other
world crises. While the rate of growth has varied from year to year,
the bottom line is that each year Americans have given more than the
previous year. We can all take pride in these facts.
We are all action-oriented people. We demonstrate this daily in the
collective work that we do. Now, more than ever, we must stand strong
and move forward with resolve to continue to accomplish all that is
good in our world.
With gratitude,
Russell G. Weigand, CFRE Chair, AAFRC
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